What are the steps?

In most cases, a project is determined by the following phases:

1. Enquiry by a potential client
2. Discussion by phone and then in a meeting
3. Offer and letter of intent or preliminary contract
4. Final contract with tasks and responsibilities
5. Start of project
6. Initial report with first impressions and proposals
7. Review of tasks and possibly some adjustment
8. Execution of project, together with client staff
9. Regular or milestone reports and review meetings
10. Search of successor and help in his start phase
11. Final report and discussion of project results
12. Handing over of responsibility and end of project