Performance Improvement

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Consulting and implementation

Situation

There are sometimes tasks for which the permanent staff does not have the necessary time and knowledge, and it does not seem to be possible or make sense to obtain this knowledge by hiring additional people. In such a situation, a consultant can help and offer his external support.

Offer

Here are some typical solutions:

1. Business Plan
The icima.net Partners can provide significant help in the creation of a business plan with all necessary auxiliary elements if there is nobody available in the company who has the necessary time, skills and experience to create a complex planning system.

2. Employee attitude survey
If there is a wish to have statistically reliable data about the employee attitudes and their proposals, the icima.net Partner can help in formulating the questions, conducting the interviews (as a neutral third party) and in analyzing the results.

3. Organization and audit
The icima.net Partner checks, optimizes and documents the structures and procedures in different areas of the company and its business processes, to see if these correspond to the requirements and expectations.

4. CRM system introduction
The icima.net Partner helps with the introduction of a CRM system (Customer Relations Management) for the collection and maintenance of the data concerning the customers and the contacts with them. This can cover the adaptation of an off-the-shelf system to the company´s specific needs (customizing), the application of an implementation plan with its milestones and final deadlines, and the verification of the necessary level of data quality.

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Coaching & workshops

Situation

There are sometime situations in which the board or top management of a company likes the personality of one of the managers but thinks that he is not yet quite meeting the expectations or requirements for his current or next position. So he would need someone who has the experience and maturity to coach him and prepare him for his next career steps.

Offer

The icima.net partners have the necessary experience and knowledge to act as a coach, and if there are larger groups of people concerned, in organizing workshops, often “off-site”.

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Intercultural training

Situation

There are many cases of significant misunderstandings between managers in a multinational corporation if the parent company or headquarter is in one country and the subsidiary in another one.

Offer

Some of the icima.net partners have a very specific experience in such situations in which they acted as consultants or trainers.

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Board reinforcement

Situation

Quite often, shareholders or financing institutions (such as private equity or venture capital funds, banks etc.) have neither the time nor even the intention to deal too intensively with the detailed supervision of each of the companies in which they are involved.

Therefore, they create a supervisory or advisory board and have it reinforced by some people coming from outside (the "independent directors" in the UK).

Offer

The icima.net Partners have the necessary experience, independence and age for such a role and can therefore offer this service, if required also on a long term basis.

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Phone:
+33 6 87 86 54 44

eFax:
+49 30 201 632 801

Senior Partners